Microsoft bluetooth mouse problem

You should also check your Bluetooth device manufacturer's website—especially if you have other Bluetooth devices that are working. The device manufacturer will probably have more detailed, product-specific information and troubleshooting steps.

Try to remove the device, then pair it again. Your device might be paired, but not connected—Bluetooth keyboards, mice, and pens connect only when necessary. To remove a Bluetooth device, select the Start button, then enter settings. After that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.

Make sure the audio is playing through the Bluetooth device. Select Choose where to play sound then select the Bluetooth device. In Devices , select More options the three vertical dots next to the device, and then select Connect. Try to remove the Bluetooth device, then pair it again.

To remove a device, select Start , then enter settings. In Choose where to play sound , select the Bluetooth audio device. Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix sound problems in Windows. Verify that stereo is selected for the Bluetooth device to ensure the best quality audio.

To do this:. Select the Bluetooth device, and make sure the Stereo option is selected. The lower-audio quality option is Hands-Free. Then, check the Volume panel again to make sure that stereo is selected. Try using nearby sharing. Learn more about nearby sharing. Make sure Bluetooth is turned on for both the sending and receiving device.

For more info, see Share files over Bluetooth. Note: Nearby sharing is available on Windows 10 version and later and on Windows The PIN should appear on your phone screen or computer screen. For help troubleshooting problems with Bluetooth-connected motion controllers, see Controllers in Windows Mixed Reality.

If you've tried the steps in this article or don't see a solution to the problem, use Windows Feedback Hub to file a bug. Include specific details about what you were doing when the problem occurred.

Select action center or. Make sure your device is turned on, is charged or has fresh batteries, and is in range of the PC you want to connect to. Make sure Airplane mode is turned off. In Find and fix other problems , select Bluetooth , and then select Run the troubleshooter and follow the instructions. If you recently upgraded to Windows 10 or installed Windows 10 updates, the current driver may have been designed for an earlier version of Windows.

In the search box on the taskbar, search for Device Manager , and then select Device Manager from the list of results.

If you want to change the button functions, scroll options, and more, download the Microsoft Mouse and Keyboard Center. To get the app, see Mouse and Keyboard Center download. You can download these when you first set up your mouse, or later by visiting the Microsoft Store pages below. Forest Camo Special Edition. Arctic Camo Special Edition. Nightfall Camo Special Edition. This mouse supports Swift Pair in Windows 10 for faster pairing. On your Windows 10 PC, select Connect if a notification appears for your mouse, then wait for it to get set up.

Microsoft accessories More Connect your mouse To turn on your mouse, press the Bluetooth button on the bottom of your mouse. Pair your mouse with Bluetooth Turn on your mouse, then follow the instructions to pair it to your PC: Press and hold the pair button on the bottom of the mouse until the LED light starts to flash about 5 seconds. Last reply by Mattyyyy Solved.

Legirons 3 Silver. Windows 10 Bluetooth Problem. All forum topics Previous Topic Next Topic. Replies Community Accepted Solution. Avelar 2 Bronze. In response to cvadden.

I hope this helps, as I struggled so much to find a solution to this. Good Luck! In response to Salvador. In response to pip3dream. Hello, just hoping maybe some one might have another solution. Mattyyyy 2 Bronze. Thank you so much for your help. Petar Stoychev 2 Bronze. I was almost about to give up and revert to windows Lost a couple of hours till I fount this thread, but now all is working great. Use the Lenovo drives in this thread.

Post Reply. Cancel Submit. Joseph Y. Independent Advisor. Hi adhamsafwat and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today. You may try following these steps. Check this article for detailed instructions. It is written by Windows Support, so it is safe. I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!